Logo

Privacy Policy

Last Update: May 25,2024

This Privacy Policy (this “Privacy Policy”) describes how 5ire Explorer and its affiliates (“5ire”) collect, use, and disclose information about you in connection with your use of the Services and access to the Site, including when you use or interact with the Services or Site, post on any community feature, register for any event or promotional campaign, complete any survey or questionnaire or otherwise communicate with us through any channel (including but not limited to our social media or contact information provided below). This Privacy Policy does not apply to any products, services, websites, or content that are offered by third parties or have their own privacy policy (whether or not affiliated with 5ire). Please note other 5ire Services or Site or Content may also have their own additional Privacy Policy or Terms of Use.

Please read this Privacy Policy carefully so you understand how we handle information about you. We may update this Privacy Policy from time to time. If we make any changes, we will change the Last Updated date above. We encourage you to periodically review the Privacy Policy for the latest information on our privacy practices. Any modifications to this Privacy Policy will be effective upon our posting of the updated terms. In all cases, your continued use of the Services or access to the Site following the posting of any updated Privacy Policy indicates your acceptance of the updated Privacy Policy.

Personal Data and The Blockchain

Blockchain technology, a type of distributed ledger technology(DLT), is at the core of our business. Blockchains are decentralised and made up of digitally recorded data in a chain of packages called "blocks". The manner in which these blocks are linked is chronological, meaning that the data is very difficult to alter once recorded. Since the ledger may be distributed all over the world (across several "nodes" which usually replicate the ledger) this means there is no single person making decisions or otherwise administering the system (such as an operator of a cloud computing system), and that there is no centralised place where it is located either.

Accordingly, by design, a blockchain’s data cannot be changed or deleted and is said to be "immutable". This may affect your ability to exercise your rights such as your right to erasure ("right to be forgotten"), or your rights to object or restrict processing of your personal data. Data on the blockchain cannot be erased and cannot be changed. Although smart contracts may be used to revoke certain access rights, and some content may be made invisible to others, it is not deleted.

In certain circumstances, in the future, in order to comply with our contractual obligations to you (such as delivery of tokens or provision of other services) it will be necessary to collect certain personal data, such as your wallet address, onto the blockchain; this is done through a smart contract and requires you to execute such transactions using your wallet’s private key.

The ultimate decision to (a) transact on the blockchain using your wallet address, as well as (b) share the public key relating to your wallet address with anyone (including us) rests with you.

IF YOU WANT TO ENSURE YOUR PRIVACY RIGHTS ARE NOT AFFECTED IN ANY WAY, YOU SHOULD NOT TRANSACT ON BLOCKCHAINS AS CERTAIN RIGHTS MAY NOT BE FULLY AVAILABLE OR EXERCISABLE BY YOU OR US DUE TO THE TECHNOLOGICAL INFRASTRUCTURE OF THE BLOCKCHAIN. IN PARTICULAR THE BLOCKCHAIN IS AVAILABLE TO THE PUBLIC AND ANY PERSONAL DATA SHARED ON THE BLOCKCHAIN WILL BECOME PUBLICLY AVAILABLE.

What Information Do We Collect?


Information You Share with Us


You may choose to give us information in various situations such as filling out a form, participating in an event or activity, raising support request, giving us feedback, signing up for email alerts, newsletters, etc. The type of information you may choose to give us includes:

  • Identity Information: This includes your name, profile picture or other identifiers.
  • Contact Details: This includes your email and phone number.
  • Personal Communications: This includes your feedback, opinions, communication you send to us for support request, etc.
  • Marketing Communications: This includes your preferences for receiving marketing communications from us and how you interact with our marketing content.

Information We Collect Automatically


We try our best to limit the information we collect about you automatically; however, we may collect certain types of data when you interact with our Services or Site, including but not limited to:

  • Device Data: This includes data such as browser type, device type, operating system, etc.
  • Blockchain Data: This includes public blockchain data including blockchain addresses and crypto asset transaction information.
  • Aggregate Data: This includes analytics about number of users and types and information such as how many users in the aggregate are using certain protocols with assistance of Services; and location of users such as countries and regions from which users access the Services or the Site.

Information Collected via Third Parties


We do not collect any information via third parties.

Do We Collect Any Child’s Data?


Our services are expressly for use by people above the age of 18 or majority in their jurisdiction.

How Do We Use That Information?


  • Quality Assurance Purposes: We may use this data to personalise your use of the site or service, improve on our services, provide support, and resolve issues, etc.
  • Operations: We may use the data to further supplement the operations of the site.
  • Prevent or Detect Violation of Policies and/or Comply with Law: We may use this data to analyse user behaviour to prevent, detect or investigate any conduct that may be in violation of our policies or in order to comply with law, if we have a legal obligation to collect, use or retain information about you or comply with legal requests like subpoenas or requests from government authorities.
  • Marketing: We may use this information to analyse the effectiveness of marketing or promotional strategies and market products, services, or campaigns.

We may share this information with our sister companies or affiliates for use in our other services. We may also share information with our back servers or service providers.

Your Control on Your Data (Access and Deletion)


If you need to update or delete certain data about you or your interaction with the Services, you can contact us. You also have the choice of collection and use of information. You can choose to not provide certain information but that may affect your use of Services or access to certain features of the Site.

Location of Data


5ire has affiliate companies located throughout the world. Depending on the scope of your interactions with us, information about you, including personal information, may be stored in or accessed from multiple countries. Whenever we transfer personal information to other jurisdictions, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by applicable data protection laws.

How long Is your data retained?


We retain any data collected by us under this Policy for as long as it is necessary to fulfil the relevant purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law such as for tax, accounting, fraud prevention, investigative, and dispute resolution purposes, or to establish or defend a dispute. In some instances, we may anonymise personal information about you such that it can no longer be used to identify you, in which case we can use such information indefinitely without further notice to you.

Contact Us, Notices, and Revisions


If you have any questions about this Privacy Policy, please Contact Us at: [email protected]

Additional Information for Specific Jurisdictions


If You Are a Resident of the EU, UK, or Switzerland


If you are a data subject in the European Economic Area, the United Kingdom, or Switzerland, you have certain rights with respect to your personal data pursuant to the General Data Protection Regulation of the European Union (“GDPR”) and similar laws. This section applies to you. Any reference to “personal information” in this Privacy Policy is equivalent to “personal data” as defined under GDPR. 5ire is the controller of your personal information as covered by this Privacy Policy for purposes of GDPR. Our address is as follows:

We process your personal data in reliance on the legal bases below. Where the purpose of processing is:

  • To provide our Services and Site and Improve Them: We process your personal data as necessary to perform the contract under which we provide our Services to you or to allow you to access our Site.
  • To Comply with The Law and to prevent fraud, and ensure compliance: We process your personal data as necessary to comply with applicable laws and our legal obligations. We have a legitimate interest in processing your personal data, as described in this Privacy Policy, and our reasons for doing so outweigh any prejudice to your data protection rights. We also process your personal data as necessary to comply with our legal obligations.
  • For Marketing Communications; Or for Research And Analytics: We have a legitimate interest in processing your personal data, as described in this Privacy Policy, and our reasons for doing so outweigh any prejudice to your data protection rights.
  • With Your Consent: We process certain of your personal data with your consent. You may withdraw your consent at any time in the manner indicated when you provided consent to the collection of your personal data through your interactions with the Services or the Site.

Your rights:


You may: (i) ask whether we have any personal data about you and request a copy of such personal data; (ii) request that we update or correct inaccuracies in your personal data; (iii) request that we delete your personal data; (iv) request a portable copy of your personal data; (v) request that we restrict the processing of your personal data if such processing is inappropriate; and (vi) object to our processing of your personal data. These rights are subject to applicable law.

If you would like to exercise any of these rights, please contact us (see “Contact Us” section above). To protect your information, we may need to verify your identity before processing your request, including by collecting additional information to verify your identity, such as government issued identification documents.

If you would like to submit a complaint about our use of your personal data or our response to your requests regarding your personal data, please Contact Us above. You may also lodge a complaint with your local data protection authority.

If we transfer your personal data outside the European Economic Area, we will do so in accordance with the terms of this Privacy Policy and applicable data protection law.

If You Are a Resident of California


If you are a California resident, you have certain additional rights with respect to personal information about you under the California Consumer Privacy Act of 2018 (“CCPA”).

We are required to inform you of:

  • What categories of information we may collect about you, including during the preceding 12 months: See the section “What information do we receive from you or collect.”
  • The purposes for which we may use your personal information and the purpose for which we share your personal information: including during the preceding 12 months See the section “How we use information.”

We do not sell any personal information of consumers.

Your rights


You have the right to request to know: (i) the categories of personal information we have collected about you in the last 12 months; (ii) the specific pieces of personal information we have about you; (iii) the categories of sources from which that personal information was collected; (iv) the categories of your personal information that we sold or disclosed in the last 12 months, if applicable; (v) the categories of third parties to whom your personal information was sold or disclosed in the last 12 months; and (vi) the purpose for collecting and selling your personal information, if applicable. These rights are subject to limitations as described in the relevant law. We may deny your request if we need to do so to comply with our legal rights or obligations.
We will not discriminate against any user for exercising their CCPA rights.

You may exercise these rights yourself or you may designate an authorised agent to make these requests on your behalf. To protect your information, we may need to verify your identity before processing your request, including by collecting additional information to verify your identity, such as government issued identification documents. We will not fulfil your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected personal information. We will only use the personal information provided in the verification process to verify your identity or authority to make a request and to track and document request responses unless you initially provided the information for another purpose. When we verify your agent’s request, we may verify your identity and request a signed document from your agent that authorises your agent to make the request on your behalf. To protect your personal information, we reserve the right to deny a request from an agent who does not submit proof that they have been authorised by you to act on their behalf.

If you would like to exercise any of these rights, please contact us at: [email protected]